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Why Carlson Hall?

Why we exist, who we help, our services.

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Where to Setup Your GCC

Top locations in India to set up your GCC. Overview of specialties in different regions of India.

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Talent Leasing vs GCC

Differences between our delivery models. When talent leasing makes sense.

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CHS For Private Equity

How we work with Private Equity to standardize offshoring and GCC for their portfolio companies

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CHS For Recruiting Firms

How we help Recruiting Firms offer India talent to their customers out of the box. No local entity needed

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CHS for MSP & MSSP

How we help turbocharge delivery capabilities for Managed Service Providers and MSSPs

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Case Studies

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Strategic GCC for a US-Based ERP Managed Hosting Provider

 

CHS partnered with a fast-growing ERP Managed Hosting Provider in the U.S. to build a Global Capability Center (GCC) from the ground up. This multi-year collaboration became the cornerstone of the client’s technology-driven growth strategy. CHS helped architect and scale a high-performing team across critical functions—engineering, operations, customer support, and automation. Through our deep alignment, agile execution, and shared vision for innovation, the GCC grew to > 500 IT experts and the client has emerged as one of the leading technology firms in the Eastern U.S. market.

 

Scaling with Purpose: Building a 2,500-Strong GCC to Power Global Growth

 

CHS partnered with a leading U.S.-based multi-cloud services provider in 2017 to scale their Global Capability Center (GCC) from a small startup operation to a powerhouse of 2,500+ employees. Spanning key talent hubs across Delhi NCR, Hyderabad, and Bangalore, the GCC now serves as a critical engine for IT services, R&D, and 24/7 customer support. Through a strategic, phased approach and deep collaboration with the client’s U.S. leadership, we built a high-performance organization grounded in quality, reliability, and innovation.

 

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From Vision to Execution: End-to-End GCC Build for a U.S. Digital Transformation Leader

 

CHS partnered with a U.S.-based digital transformation leader to bring their global delivery vision to life. From initial business planning through setup and post-execution support, we delivered a solution to establish and scale their Global Capability Center (GCC) across India. In record time, we built a 500-member team spanning managed services, professional services, and shared services—delivering consistent, high-quality outcomes aligned to the client’s global standards.

 

20

+

Years of Execution
7500

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Tech Experts Hired
12

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GCCs Launched Across India

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